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We make it easy to resolve your post-FRA fire risks.

After a fire risk assessment, many providers leave you unclear on your obligations and give little guidance on where to go next for remedials. At Neo, we help you to easily resolve your fire risk.

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Triple A, integrated FRA remedial
services from the UK’s fire experts.

From fire doors and compartmentation, fire prevention & suppression to detection and electricals, we help you organise and schedule high quality service providers to carry out necessary works efficiently, with minimal disruption, and to a standard that makes you fully compliant. With one point of contact and 3,000 qualified experts across Fire, Electricity, Water and Property Maintenance, we’re able to quickly deploy the right professionals to carry out your FRA remedial obligations and support you in resolving your fire risk efficiently and effectively.

All remedials are delivered to British Standards with quality in mind, and, with our golden thread fire asset management portal, we also give you full visibility and control of your fire assets in the long-term.

With Neo’s Triple A services, you have full assurance that people and property are genuinely protected, safe and compliant.

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    Fire doors are a common item needing attention in Fire Risk Assessments, often requiring maintenance or a full survey to ensure they meet the latest fire safety standards. At Neo, we have the experience and accreditations to make sure your fire doors are fully compliant, well-maintained, and properly managed. With our repairs-first approach, we also prioritise maintenance wherever possible, only recommending replacements when truly necessary. 

    Our Fire Door accreditations:

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    Damaged barriers, holes and gaps or poor documentation can compromise fire safety and compliance. We deliver surveys, fire-stopping, compartment line repairs, door upgrades, and certified documentation, all to the latest British Standards. We restore compartmentation integrity cost-effectively with one coordinated service, ensuring your building’s safety strategy works exactly as intended, giving you peace of mind that you’re protecting people and property.

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    Early detection saves lives. From standalone conventional systems to complex multi-site addressable networks, we ensure your fire detection system meets the latest standards—even in the most challenging environments. Where your assessment identifies the need for upgrades or new installations, we coordinate trusted, accredited specialists within the PTSG Group to deliver fully compliant, expertly maintained systems that protect occupants, property, and critical assets. 

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    Effective prevention and suppression measures stop fires from starting and limit damage if they do. Supported by the PTSG group, we can provide tailored prevention plans or design, install or maintenance of suppression systems, from sprinklers and misting systems to extinguishers. Whatever your remedials requirements, we will ensure you have the right solution for your building and occupants.

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    Electrical faults are a major fire risk; in workplaces and commercial buildings, electrical issues are involved in the majority of incidents. Neo’s specialist partners deliver thorough inspection, testing, certification and maintenance of wiring, circuits, and fixed installations to British Standards across care homes, schools, universities, healthcare facilities, and housing portfolios.

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    Protecting your building from lightning strikes is essential to keeping people, property and vital systems safe. A Fire Risk Assessment may highlight the risk of fire or damage caused by direct or indirect strikes. By putting effective lightning protection in place, you reduce vulnerabilities, prevent disruption, and ensure your building remains safe, compliant and resilient against one of nature’s most powerful threats.

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Our industry-leading remedial services

Enter your details in the form below, and we’ll review your request before one of our fire safety experts gives you a call back to discuss your requirements. Should you wish to upload your FRA, please do so and our team will review the actions before contacting you.

Would you like to share your FRA?

Why choose Neo and PTSG?

Neo’s Triple A approach ensures any remedial works from your Fire Risk Assessment are delivered in a simple and stress-free way, with any actions handled efficiently and with minimal disruption to your business operations and occupants.

As part of the PTSG Group, we can help to identify and prioritise your remedial requirements by connecting you with trusted, accredited contractors, simplifying the process from start to finish.

For businesses that want to go beyond compliance, we can help you to address any other issues or upgrades to and ensure your people and your property are always kept genuinely safe.

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PTSG Fire Solutions provides more than 40 fire services for a range of sectors, from care homes to commercial property.

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Properties serviced each week by 
our maintenance specialists

300,000+

Buildings under our expert care

25+

25+

Why choose Neo and PTSG?

Neo’s Triple A approach ensures any remedial works from your Fire Risk Assessment are delivered in a simple and stress-free way, with any actions handled efficiently and with minimal disruption to your business operations and occupants.

As part of the PTSG Group, we can help to identify and prioritise your remedial requirements by connecting you with trusted, accredited contractors, simplifying the process from start to finish.

For businesses that want to go beyond compliance, we can help you to address any other issues or upgrades to and ensure your people and your property are always kept genuinely safe.

FireSolutionsLogoStrip-2_edited.png

40

PTSG Fire Solutions provides more than 40 fire services for a range of sectors, from care homes to commercial property.

80

Properties serviced each week by 
our maintenance specialists

300,000+

Buildings under our expert care

25+

25+

  • Having a Fire Risk Assessment in place is a legal requirement, any recommendations which are made within the said report become a legal requirement to complete to ensure that all attendees of your premises are kept safe at all times.

  • The actions noted to be required in your Fire Risk Assessment report should have a designated risk category and also an expectation of completion. You should work through the actions in accordance with the guidance provided by the competent risk assessor.

  • Yes, whether your report has been provided in hard copy or via a portal, you must update the actions you have taken to show your compliance and with a NEO "Triple A" Fire Risk Assessment, you’re able to update all outstanding actions using Digital Documentation showing a "golden thread" if ever questioned. 

  • Yes, with consent we can arrange for the actions to be distributed within the PTSG Group for the products and services which we can provide, giving the most efficient remedial strategy for your site(s).

  • The suggested actions must be addressed within the suggested timeframe to show that you are working through them in priority order.  When using our "Triple A" report, you have the option to look to address your highest risk priorities "by estate" if you have a multi-site/multi-building scenario.

  • It depends on the requirement of the remedial work, the majority of work can be completed within normal working hours with minimal disruption to your staff as we are the experts. 

Frequently Asked Questions

Speak to one of our Triple A Fire Risk Remedial specialists

Contact us today to discuss your remedials requirements – from Fire Doors or Fire Compartmentation to Fire Detection and Suppression, we will ensure safety and compliance across your property portfolio.   

Specialist remedials teams across every aspect of your FRA.
Remedial works delivered to the highest standard.
Full digital documentation for visibility, management and compliance.
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